{"id":4869,"date":"2021-05-14T20:33:24","date_gmt":"2021-05-14T20:33:24","guid":{"rendered":"https:\/\/blog.reamaze.com\/?p=4869"},"modified":"2023-06-09T14:41:48","modified_gmt":"2023-06-09T21:41:48","slug":"see-satisfaction-ratings-and-read-customer-feedback-directly-in-reamaze-conversations","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/see-satisfaction-ratings-and-read-customer-feedback-directly-in-reamaze-conversations\/","title":{"rendered":"See Satisfaction Ratings and Read Customer Feedback Directly In Re:amaze Conversations!"},"content":{"rendered":"<p>We&#8217;ve made it easier for you and your team to review customers&#8217; satisfaction ratings and feedback comments directly inside conversations.<\/p>\n<p>When customers receive satisfaction surveys from your team and leave ratings and\/or a feedback comments, Re:amaze will now display the specific rating and comment inside the conversation that the satisfaction survey was sent for.<\/p>\n<p>Your team can easily see the feedback by clicking on the &#8220;read comment&#8221; link to access the feedback without needing to jump into a Re:amaze report.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-4870 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.43.15-PM.png\" alt=\"\" width=\"1904\" height=\"2082\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.43.15-PM.png 1904w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.43.15-PM-274x300.png 274w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.43.15-PM-768x840.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.43.15-PM-936x1024.png 936w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.43.15-PM-1200x1312.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1904px; --smush-placeholder-aspect-ratio: 1904\/2082;\" \/><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-4871 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.44.20-PM.png\" alt=\"\" width=\"3146\" height=\"2262\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.44.20-PM.png 3146w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.44.20-PM-300x216.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.44.20-PM-768x552.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.44.20-PM-1024x736.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.44.20-PM-1200x863.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 3146px; --smush-placeholder-aspect-ratio: 3146\/2262;\" \/><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-4872 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.45.08-PM.png\" alt=\"\" width=\"3146\" height=\"2264\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.45.08-PM.png 3146w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.45.08-PM-300x216.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.45.08-PM-768x553.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.45.08-PM-1024x737.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.45.08-PM-1200x864.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 3146px; --smush-placeholder-aspect-ratio: 3146\/2264;\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;ve made it easier for you and your team to review customers&#8217; satisfaction ratings and feedback comments directly inside conversations. When customers receive satisfaction surveys from your team and leave ratings and\/or a feedback comments, Re:amaze will now display the specific rating and comment inside the conversation that the satisfaction survey was sent for. Your &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/see-satisfaction-ratings-and-read-customer-feedback-directly-in-reamaze-conversations\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;See Satisfaction Ratings and Read Customer Feedback Directly In Re:amaze Conversations!&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":4872,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-4869","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>See Satisfaction Ratings and Read Customer Feedback Directly In Re:amaze Conversations! - Re:amaze Blog<\/title>\n<meta name=\"description\" content=\"Reamaze simplifies the process of reviewing customer satisfaction ratings and feedback comments. Now, within the conversation itself, you can instantly view the specific rating and comment left by customers in response to your team&#039;s satisfaction surveys. No need to navigate to a separate report \u2013 just click the &quot;read comment&quot; link to access the feedback directly. Save time and gain valuable insights effortlessly.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/see-satisfaction-ratings-and-read-customer-feedback-directly-in-reamaze-conversations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"See Satisfaction Ratings and Read Customer Feedback Directly In Re:amaze Conversations! - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"Reamaze simplifies the process of reviewing customer satisfaction ratings and feedback comments. Now, within the conversation itself, you can instantly view the specific rating and comment left by customers in response to your team&#039;s satisfaction surveys. No need to navigate to a separate report \u2013 just click the &quot;read comment&quot; link to access the feedback directly. Save time and gain valuable insights effortlessly.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/see-satisfaction-ratings-and-read-customer-feedback-directly-in-reamaze-conversations\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2021-05-14T20:33:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-09T21:41:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.45.08-PM.png\" \/>\n\t<meta property=\"og:image:width\" content=\"3146\" \/>\n\t<meta property=\"og:image:height\" content=\"2264\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"David\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/see-satisfaction-ratings-and-read-customer-feedback-directly-in-reamaze-conversations\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/see-satisfaction-ratings-and-read-customer-feedback-directly-in-reamaze-conversations\/\"},\"author\":{\"name\":\"David\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e\"},\"headline\":\"See Satisfaction Ratings and Read Customer Feedback Directly In Re:amaze Conversations!\",\"datePublished\":\"2021-05-14T20:33:24+00:00\",\"dateModified\":\"2023-06-09T21:41:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/see-satisfaction-ratings-and-read-customer-feedback-directly-in-reamaze-conversations\/\"},\"wordCount\":95,\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/see-satisfaction-ratings-and-read-customer-feedback-directly-in-reamaze-conversations\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.45.08-PM.png\",\"articleSection\":[\"Feature Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/see-satisfaction-ratings-and-read-customer-feedback-directly-in-reamaze-conversations\/\",\"url\":\"https:\/\/www.reamaze.com\/blog\/see-satisfaction-ratings-and-read-customer-feedback-directly-in-reamaze-conversations\/\",\"name\":\"See Satisfaction Ratings and Read Customer Feedback Directly In Re:amaze Conversations! - Re:amaze Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/see-satisfaction-ratings-and-read-customer-feedback-directly-in-reamaze-conversations\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/see-satisfaction-ratings-and-read-customer-feedback-directly-in-reamaze-conversations\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2021\/05\/Screen-Shot-2021-05-14-at-12.45.08-PM.png\",\"datePublished\":\"2021-05-14T20:33:24+00:00\",\"dateModified\":\"2023-06-09T21:41:48+00:00\",\"description\":\"Reamaze simplifies the process of reviewing customer satisfaction ratings and feedback comments. 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