{"id":4429,"date":"2020-05-20T21:22:40","date_gmt":"2020-05-20T21:22:40","guid":{"rendered":"https:\/\/blog.reamaze.com\/?p=4429"},"modified":"2020-05-20T21:22:40","modified_gmt":"2020-05-20T21:22:40","slug":"new-workflow-conditions-for-reminders-and-triggers-for-days","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/","title":{"rendered":"New Workflow Conditions For Reminders and Triggers For Days"},"content":{"rendered":"<h5>When On-Hold Conversation is Due<\/h5>\n<p>You can now create automated workflows when a conversation that has been on-hold (created using the &#8220;Remind&#8221; feature) is due.<\/p>\n<p>This type of workflow can be especially useful when you need to automate your follow ups! For example, when an on-hold conversation is due, you can automatically unassign the conversation, mark the conversation as open, and perhaps tag it!<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-4430 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135354.jpg\" alt=\"\" width=\"1909\" height=\"1234\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135354.jpg 1909w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135354-300x194.jpg 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135354-768x496.jpg 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135354-1024x662.jpg 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135354-1200x776.jpg 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1909px; --smush-placeholder-aspect-ratio: 1909\/1234;\" \/><\/p>\n<h5>Message Received Weekday<\/h5>\n<p>You can now also create workflows using a trigger for the day of the week. For example, you can now automate a different experience when the message received day was either Saturday or Sunday.<\/p>\n<p>Combine this workflow trigger with a trigger like &#8220;Customer Conversation Count is 0&#8221; and you can automate something for new customers that contact you on a weekday. The possibilities are endless!<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-4431 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135857.jpg\" alt=\"\" width=\"1914\" height=\"1120\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135857.jpg 1914w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135857-300x176.jpg 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135857-768x449.jpg 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135857-1024x599.jpg 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135857-1200x702.jpg 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1914px; --smush-placeholder-aspect-ratio: 1914\/1120;\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When On-Hold Conversation is Due You can now create automated workflows when a conversation that has been on-hold (created using the &#8220;Remind&#8221; feature) is due. This type of workflow can be especially useful when you need to automate your follow ups! For example, when an on-hold conversation is due, you can automatically unassign the conversation, &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;New Workflow Conditions For Reminders and Triggers For Days&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":4431,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-4429","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New Workflow Conditions For Reminders and Triggers For Days - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Workflow Conditions For Reminders and Triggers For Days - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"When On-Hold Conversation is Due You can now create automated workflows when a conversation that has been on-hold (created using the &#8220;Remind&#8221; feature) is due. This type of workflow can be especially useful when you need to automate your follow ups! For example, when an on-hold conversation is due, you can automatically unassign the conversation, &hellip; Continue reading &quot;New Workflow Conditions For Reminders and Triggers For Days&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2020-05-20T21:22:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135857.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1914\" \/>\n\t<meta property=\"og:image:height\" content=\"1120\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"David\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/\"},\"author\":{\"name\":\"David\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e\"},\"headline\":\"New Workflow Conditions For Reminders and Triggers For Days\",\"datePublished\":\"2020-05-20T21:22:40+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/\"},\"wordCount\":140,\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135857.jpg\",\"articleSection\":[\"Feature Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/\",\"url\":\"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/\",\"name\":\"New Workflow Conditions For Reminders and Triggers For Days - Re:amaze Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135857.jpg\",\"datePublished\":\"2020-05-20T21:22:40+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/#primaryimage\",\"url\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135857.jpg\",\"contentUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/05\/Annotation-2020-05-20-135857.jpg\",\"width\":1914,\"height\":1120},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-workflow-conditions-for-reminders-and-triggers-for-days\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.reamaze.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Feature Updates\",\"item\":\"https:\/\/www.reamaze.com\/blog\/topics\/feature-updates\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"New Workflow Conditions For Reminders and Triggers For Days\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\",\"url\":\"https:\/\/www.reamaze.com\/blog\/\",\"name\":\"Re:amaze Blog\",\"description\":\"Better Conversations. 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