{"id":4350,"date":"2020-04-09T17:08:48","date_gmt":"2020-04-09T17:08:48","guid":{"rendered":"https:\/\/blog.reamaze.com\/?p=4350"},"modified":"2020-04-13T20:31:58","modified_gmt":"2020-04-13T20:31:58","slug":"facebook-page-comments-and-facebook-messenger-now-import-as-separate-channels-in-reamaze","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/facebook-page-comments-and-facebook-messenger-now-import-as-separate-channels-in-reamaze\/","title":{"rendered":"Facebook Page Comments and Facebook Messenger Now Import As Separate Channels in Re:amaze"},"content":{"rendered":"

Re:amaze now imports Facebook Page comments and Facebook Messenger as separate channels. To help businesses better manage their incoming Facebook volume, we have decided that Page comments, reviews, and other non-Messenger related communications are automatically filtered.<\/p>\n

The nature of Facebook Messenger has evolved in recent years and the more rapid nature of these messages dictate that customer service teams should be able to access them more easily without searching.<\/p>\n

This update is applied retroactively to all of your Facebook post comments and Messenger messages. There’s nothing you need to do. Simply go to your Re:amaze inbox dashboard and look for your Facebook Page and Messenger channels as shown below.<\/p>\n

Enjoy!<\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

Re:amaze now imports Facebook Page comments and Facebook Messenger as separate channels. To help businesses better manage their incoming Facebook volume, we have decided that Page comments, reviews, and other non-Messenger related communications are automatically filtered. The nature of Facebook Messenger has evolved in recent years and the more rapid nature of these messages dictate … Continue reading “Facebook Page Comments and Facebook Messenger Now Import As Separate Channels in Re:amaze”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":4351,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-4350","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"\nFacebook Page Comments and Facebook Messenger Now Import As Separate Channels in Re:amaze - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/facebook-page-comments-and-facebook-messenger-now-import-as-separate-channels-in-reamaze\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Facebook Page Comments and Facebook Messenger Now Import As Separate Channels in Re:amaze - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"Re:amaze now imports Facebook Page comments and Facebook Messenger as separate channels. To help businesses better manage their incoming Facebook volume, we have decided that Page comments, reviews, and other non-Messenger related communications are automatically filtered. 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