{"id":4225,"date":"2020-01-22T18:45:20","date_gmt":"2020-01-22T18:45:20","guid":{"rendered":"https:\/\/blog.reamaze.com\/?p=4225"},"modified":"2020-01-22T18:45:20","modified_gmt":"2020-01-22T18:45:20","slug":"new-permission-setting-to-allow-or-disallow-personal-response-templates","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/","title":{"rendered":"New Permission Setting To Allow Or Disallow Personal Response Templates"},"content":{"rendered":"<p><a href=\"https:\/\/blog.reamaze.com\/2019\/07\/22\/create-and-save-your-personal-response-templates-in-reamaze\/\">Personal response templates<\/a> are designed to allow your agents the freedom and flexibility to create their own most frequently used replies. However, certain types of businesses require that all response templates used\u00a0to be strictly controlled and proofed.<\/p>\n<p>This new permission setting will allow business admins or managers to control whether or not staff members are allowed to create and use their own response templates.<\/p>\n<p><img decoding=\"async\" class=\"alignleft size-full wp-image-4226 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.33.45-AM.png\" alt=\"\" width=\"2556\" height=\"1388\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.33.45-AM.png 2556w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.33.45-AM-300x163.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.33.45-AM-768x417.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.33.45-AM-1024x556.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.33.45-AM-1200x652.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 2556px; --smush-placeholder-aspect-ratio: 2556\/1388;\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignleft size-full wp-image-4227 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.34.22-AM.png\" alt=\"\" width=\"2556\" height=\"1388\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.34.22-AM.png 2556w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.34.22-AM-300x163.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.34.22-AM-768x417.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.34.22-AM-1024x556.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.34.22-AM-1200x652.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 2556px; --smush-placeholder-aspect-ratio: 2556\/1388;\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Personal response templates are designed to allow your agents the freedom and flexibility to create their own most frequently used replies. However, certain types of businesses require that all response templates used\u00a0to be strictly controlled and proofed. This new permission setting will allow business admins or managers to control whether or not staff members are &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;New Permission Setting To Allow Or Disallow Personal Response Templates&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":4226,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-4225","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New Permission Setting To Allow Or Disallow Personal Response Templates - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Permission Setting To Allow Or Disallow Personal Response Templates - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"Personal response templates are designed to allow your agents the freedom and flexibility to create their own most frequently used replies. However, certain types of businesses require that all response templates used\u00a0to be strictly controlled and proofed. This new permission setting will allow business admins or managers to control whether or not staff members are &hellip; Continue reading &quot;New Permission Setting To Allow Or Disallow Personal Response Templates&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2020-01-22T18:45:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.33.45-AM.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2556\" \/>\n\t<meta property=\"og:image:height\" content=\"1388\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"David\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/\"},\"author\":{\"name\":\"David\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e\"},\"headline\":\"New Permission Setting To Allow Or Disallow Personal Response Templates\",\"datePublished\":\"2020-01-22T18:45:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/\"},\"wordCount\":75,\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.33.45-AM.png\",\"articleSection\":[\"Feature Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/\",\"url\":\"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/\",\"name\":\"New Permission Setting To Allow Or Disallow Personal Response Templates - Re:amaze Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.33.45-AM.png\",\"datePublished\":\"2020-01-22T18:45:20+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/#primaryimage\",\"url\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.33.45-AM.png\",\"contentUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2020\/01\/Screen-Shot-2020-01-22-at-9.33.45-AM.png\",\"width\":2556,\"height\":1388},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-permission-setting-to-allow-or-disallow-personal-response-templates\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.reamaze.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Feature Updates\",\"item\":\"https:\/\/www.reamaze.com\/blog\/topics\/feature-updates\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"New Permission Setting To Allow Or Disallow Personal Response Templates\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\",\"url\":\"https:\/\/www.reamaze.com\/blog\/\",\"name\":\"Re:amaze Blog\",\"description\":\"Better Conversations. 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