{"id":4106,"date":"2019-10-22T23:04:51","date_gmt":"2019-10-22T23:04:51","guid":{"rendered":"https:\/\/blog.reamaze.com\/?p=4106"},"modified":"2019-10-22T23:05:18","modified_gmt":"2019-10-22T23:05:18","slug":"channel-summary-report-now-available-in-reamaze-reporting","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/channel-summary-report-now-available-in-reamaze-reporting\/","title":{"rendered":"Channel Summary Report Now Available in Re:amaze Reporting"},"content":{"rendered":"

We’ve added a brand new report to Re:amaze Reporting to help you better analyze channel performance across a specific brand.<\/p>\n

The Channel Summary Report will allow you to:<\/p>\n

    \n
  1. Filter by brand<\/li>\n
  2. See core metrics for all channels within that brand<\/li>\n
  3. See metrics such as the number of responses, the number of resolved conversations, the number of conversations archived, the number of chats served, the number of appreciations received for a particular channel among all staff members, and the average response time for that channel<\/li>\n<\/ol>\n

    The Channel Summary Report will be available to all Re:amaze Plans including Basic, Pro, and Plus.<\/p>\n

    Channel Summary Reports can also be exported via CSV!<\/p>\n

    \"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

    We’ve added a brand new report to Re:amaze Reporting to help you better analyze channel performance across a specific brand. The Channel Summary Report will allow you to: Filter by brand See core metrics for all channels within that brand See metrics such as the number of responses, the number of resolved conversations, the number … Continue reading “Channel Summary Report Now Available in Re:amaze Reporting”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":4107,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-4106","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"\nChannel Summary Report Now Available in Re:amaze Reporting - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/channel-summary-report-now-available-in-reamaze-reporting\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Channel Summary Report Now Available in Re:amaze Reporting - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"We’ve added a brand new report to Re:amaze Reporting to help you better analyze channel performance across a specific brand. 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