{"id":4100,"date":"2019-10-22T22:38:55","date_gmt":"2019-10-22T22:38:55","guid":{"rendered":"https:\/\/blog.reamaze.com\/?p=4100"},"modified":"2019-10-22T22:38:55","modified_gmt":"2019-10-22T22:38:55","slug":"new-shopify-customer-variables-and-workflow-macros-for-reamaze","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/new-shopify-customer-variables-and-workflow-macros-for-reamaze\/","title":{"rendered":"New Shopify Customer Variables and Workflow Macros for Re:amaze"},"content":{"rendered":"<p>We&#8217;ve added\u00a0support for a lot more Shopify dynamic variables in Re:amaze Workflows, Re:amaze Response Templates, and Re:amaze Autoresponders.<\/p>\n<p>Dynamic variables make it easy for you to:<\/p>\n<ol>\n<li>Personalize your\u00a0replies and make customers feel well cared for<\/li>\n<li>Automatically add relevant customer data such as order numbers and tracking numbers into your manual and automated replies<\/li>\n<li>Offer timely customers support by instantly replying with what customers need<\/li>\n<\/ol>\n<p>To see a list of available variables and macros to apply to your <strong>workflows<\/strong>, head on over to Re:amaze Settings &gt; Automation &gt; Workflows. You should see a list like the one in the screenshot below:<\/p>\n<p><img decoding=\"async\" class=\"alignleft size-full wp-image-4101 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-21-at-4.57.19-PM.png\" alt=\"\" width=\"2558\" height=\"1390\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-21-at-4.57.19-PM.png 2558w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-21-at-4.57.19-PM-300x163.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-21-at-4.57.19-PM-768x417.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-21-at-4.57.19-PM-1024x556.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-21-at-4.57.19-PM-1200x652.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 2558px; --smush-placeholder-aspect-ratio: 2558\/1390;\" \/><img decoding=\"async\" class=\"alignleft size-full wp-image-4102 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-21-at-5.11.48-PM.png\" alt=\"\" width=\"2556\" height=\"1392\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-21-at-5.11.48-PM.png 2556w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-21-at-5.11.48-PM-300x163.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-21-at-5.11.48-PM-768x418.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-21-at-5.11.48-PM-1024x558.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-21-at-5.11.48-PM-1200x654.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 2556px; --smush-placeholder-aspect-ratio: 2556\/1392;\" \/><\/p>\n<p>With these new variables and macros, you can define more specific\u00a0targeting such as replying only to customers who have a &#8220;VIP&#8221; or &#8220;EXCLUSIVE&#8221; tag in Shopify, and has an order count greater than &#8220;15&#8221;, and has a custom attribute in Shopify that is &#8220;UPS&#8221;.<\/p>\n<p>To see\u00a0a full list of\u00a0customer variables that can be used in Re:amaze Response Templates and Autoresponders,\u00a0<a href=\"https:\/\/support.reamaze.com\/kb\/internal-team-productivity\/dynamic-variables-in-automated-responses\">click here<\/a>, or scroll down!<\/p>\n<p><strong>Order information. Accessible values are completely based on the\u00a0<a href=\"https:\/\/help.shopify.com\/en\/api\/reference\/orders\/order\" target=\"_blank\">Shopify Order Resource<\/a><\/strong><\/p>\n<ul>\n<li><code>{{ integrations.shopify.orders[0].id }}<\/code>\u00a0&#8212; ID of the last order<\/li>\n<li><code>{{ integrations.shopify.orders[0].order_number }}<\/code>\u00a0&#8212; Number of the last order<\/li>\n<li><code>{{ integrations.shopify.orders[0].order_status_url }}<\/code>\u00a0&#8212; Status URL for the last order<\/li>\n<li><code>{{ integrations.shopify.orders[0].fulfillments[0].tracking_url }}<\/code>\u00a0&#8212; Tracking URL of the last order<\/li>\n<li><code>{{ integrations.shopify.orders[0].fulfillments[0].tracking_number }}<\/code>\u00a0&#8212; Tracking number of the last order<\/li>\n<li><code>{{ integrations.shopify.orders[0].refunds[0].processed_at }}<\/code>\u00a0&#8212; Last refund date on the last order<\/li>\n<li><code>{{ integrations.shopify.orders[0].line_items[0].name }}<\/code>\u00a0&#8212; Product name on the last order<\/li>\n<li><code>{{ integrations.shopify.orders[0].line_items[0].variant_title }}<\/code>\u00a0&#8212; Product variant on the last order<\/li>\n<li><code>{{ integrations.shopify.orders[0].refunds[0].processed_at }}<\/code>\u00a0&#8212; Refund process date on the last order<\/li>\n<\/ul>\n<p><strong>Customer Information.\u00a0Accessible values are completely based on the\u00a0<a href=\"https:\/\/help.shopify.com\/en\/api\/reference\/customers\/customer\" target=\"_blank\">Shopify Customer Resource<\/a><\/strong><\/p>\n<ul>\n<li><code>{{ integrations.shopify.customer.last_order_name }}<\/code>\u00a0&#8212; The name of the customer&#8217;s last order.<\/li>\n<li><code>{{ integrations.shopify.customer.note }}<\/code>\u00a0&#8212; A note about the customer.<\/li>\n<li><code>{{ integrations.shopify.customer.orders_count }}<\/code>\u00a0&#8212; The number of orders associated with this customer.<\/li>\n<li><code>{{ integration.shopify.customer.total_spent }}<\/code>\u00a0&#8212; The total amount of money that the customer has spent across their order history.<\/li>\n<li><code>{{ integrations.shopify.customer.default_address.address1 }}<\/code>\u00a0&#8212; The first line of the customer&#8217;s mailing address.<\/li>\n<li><code>{{ integrations.shopify.customer.default_address.address2 }}<\/code>\u00a0&#8212; An additional field for the customer&#8217;s mailing address.<\/li>\n<li><code>{{ integrations.shopify.customer.default_address.city }}<\/code>\u00a0&#8212; The customer&#8217;s city, town, or village.<\/li>\n<li><code>{{ integrations.shopify.customer.default_address.province }}<\/code>\u00a0&#8212; The customer&#8217;s region name. Typically a province, a state, or a prefecture<\/li>\n<li><code>{{ integrations.shopify.customer.default_address.zip }}<\/code>\u00a0&#8212; The customer&#8217;s postal code, also known as zip, postcode, Eircode, etc.<\/li>\n<li><code>{{ integrations.shopify.customer.default_address.province_code }}<\/code>\u00a0&#8212; The two-letter code for the customer&#8217;s region.<\/li>\n<li><code>{{ integrations.shopify.customer.default_address.country_code }}<\/code>\u00a0&#8212; The two-letter country code corresponding to the customer&#8217;s country.<\/li>\n<li><code>{{ integrations.shopify.customer.default_address.country_name }}<\/code>\u00a0&#8212; The customer&#8217;s normalized country name<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;ve added\u00a0support for a lot more Shopify dynamic variables in Re:amaze Workflows, Re:amaze Response Templates, and Re:amaze Autoresponders. Dynamic variables make it easy for you to: Personalize your\u00a0replies and make customers feel well cared for Automatically add relevant customer data such as order numbers and tracking numbers into your manual and automated replies Offer timely &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/new-shopify-customer-variables-and-workflow-macros-for-reamaze\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;New Shopify Customer Variables and Workflow Macros for Re:amaze&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":4102,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-4100","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New Shopify Customer Variables and Workflow Macros for Re:amaze - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/new-shopify-customer-variables-and-workflow-macros-for-reamaze\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Shopify Customer Variables and Workflow Macros for Re:amaze - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"We&#8217;ve added\u00a0support for a lot more Shopify dynamic variables in Re:amaze Workflows, Re:amaze Response Templates, and Re:amaze Autoresponders. Dynamic variables make it easy for you to: Personalize your\u00a0replies and make customers feel well cared for Automatically add relevant customer data such as order numbers and tracking numbers into your manual and automated replies Offer timely &hellip; Continue reading &quot;New Shopify Customer Variables and Workflow Macros for Re:amaze&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/new-shopify-customer-variables-and-workflow-macros-for-reamaze\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-22T22:38:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-21-at-5.11.48-PM.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2556\" \/>\n\t<meta property=\"og:image:height\" content=\"1392\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"David\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-shopify-customer-variables-and-workflow-macros-for-reamaze\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-shopify-customer-variables-and-workflow-macros-for-reamaze\/\"},\"author\":{\"name\":\"David\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e\"},\"headline\":\"New Shopify Customer Variables and Workflow Macros for Re:amaze\",\"datePublished\":\"2019-10-22T22:38:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-shopify-customer-variables-and-workflow-macros-for-reamaze\/\"},\"wordCount\":383,\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-shopify-customer-variables-and-workflow-macros-for-reamaze\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-21-at-5.11.48-PM.png\",\"articleSection\":[\"Feature Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-shopify-customer-variables-and-workflow-macros-for-reamaze\/\",\"url\":\"https:\/\/www.reamaze.com\/blog\/new-shopify-customer-variables-and-workflow-macros-for-reamaze\/\",\"name\":\"New Shopify Customer Variables and Workflow Macros for Re:amaze - 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