{"id":4073,"date":"2019-10-10T21:18:27","date_gmt":"2019-10-10T21:18:27","guid":{"rendered":"https:\/\/blog.reamaze.com\/?p=4073"},"modified":"2019-10-10T21:18:27","modified_gmt":"2019-10-10T21:18:27","slug":"amazon-integration-for-reamaze-now-supports-order-lookup","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/","title":{"rendered":"Amazon Integration For Re:amaze Now Supports Order Lookup"},"content":{"rendered":"<p>We&#8217;ve made a quick update to the Amazon integration for Re:amaze to support the ability for looking up an order using an order ID. This small update makes it possible to find a customer&#8217;s order even if their email address is masked by Amazon and there&#8217;s no obvious match.<\/p>\n<p><img decoding=\"async\" class=\"alignleft size-full wp-image-4074 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.06.27-PM.png\" alt=\"\" width=\"2560\" height=\"1344\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.06.27-PM.png 2560w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.06.27-PM-300x158.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.06.27-PM-768x403.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.06.27-PM-1024x538.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.06.27-PM-1200x630.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 2560px; --smush-placeholder-aspect-ratio: 2560\/1344;\" \/><\/p>\n<p>As you may or may not know, Amazon does mask customer emails in specific scenarios. This will cause Re:amaze to not be able to match order data to their conversation with you.<\/p>\n<p><img decoding=\"async\" class=\"alignleft size-full wp-image-4075 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.14.23-PM.png\" alt=\"\" width=\"2556\" height=\"1388\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.14.23-PM.png 2556w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.14.23-PM-300x163.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.14.23-PM-768x417.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.14.23-PM-1024x556.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.14.23-PM-1200x652.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 2556px; --smush-placeholder-aspect-ratio: 2556\/1388;\" \/><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;ve made a quick update to the Amazon integration for Re:amaze to support the ability for looking up an order using an order ID. This small update makes it possible to find a customer&#8217;s order even if their email address is masked by Amazon and there&#8217;s no obvious match. As you may or may not &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Amazon Integration For Re:amaze Now Supports Order Lookup&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":4076,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-4073","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Amazon Integration For Re:amaze Now Supports Order Lookup - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Amazon Integration For Re:amaze Now Supports Order Lookup - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"We&#8217;ve made a quick update to the Amazon integration for Re:amaze to support the ability for looking up an order using an order ID. This small update makes it possible to find a customer&#8217;s order even if their email address is masked by Amazon and there&#8217;s no obvious match. As you may or may not &hellip; Continue reading &quot;Amazon Integration For Re:amaze Now Supports Order Lookup&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-10T21:18:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.17.56-PM.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2556\" \/>\n\t<meta property=\"og:image:height\" content=\"1392\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"David\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/\"},\"author\":{\"name\":\"David\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e\"},\"headline\":\"Amazon Integration For Re:amaze Now Supports Order Lookup\",\"datePublished\":\"2019-10-10T21:18:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/\"},\"wordCount\":93,\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.17.56-PM.png\",\"articleSection\":[\"Feature Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/\",\"url\":\"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/\",\"name\":\"Amazon Integration For Re:amaze Now Supports Order Lookup - Re:amaze Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.17.56-PM.png\",\"datePublished\":\"2019-10-10T21:18:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/#primaryimage\",\"url\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.17.56-PM.png\",\"contentUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/10\/Screen-Shot-2019-10-10-at-2.17.56-PM.png\",\"width\":2556,\"height\":1392},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/amazon-integration-for-reamaze-now-supports-order-lookup\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.reamaze.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Feature Updates\",\"item\":\"https:\/\/www.reamaze.com\/blog\/topics\/feature-updates\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Amazon Integration For Re:amaze Now Supports Order Lookup\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\",\"url\":\"https:\/\/www.reamaze.com\/blog\/\",\"name\":\"Re:amaze Blog\",\"description\":\"Better Conversations. 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