{"id":3881,"date":"2019-07-15T23:53:34","date_gmt":"2019-07-15T23:53:34","guid":{"rendered":"https:\/\/blog.reamaze.com\/?p=3881"},"modified":"2019-07-15T23:53:34","modified_gmt":"2019-07-15T23:53:34","slug":"reamaze-staff-reports-now-gives-you-staffs-action-insights","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/reamaze-staff-reports-now-gives-you-staffs-action-insights\/","title":{"rendered":"Re:amaze Staff Reports Now Gives You Staffs&#8217; Action Insights"},"content":{"rendered":"<p>You can now obtain a quick at-a-glance report on the manual actions your staff members are taking on conversations such as manual conversation resolutions, manually archived conversations, conversations that have been manually reassigned, conversations that have been manually moved to another channel, and also how many reminders have been set in a particular brand, channel, and date range.<\/p>\n<p>Staff insights are great to keep track of how active your staff members have been according to specific workflows that require manual operations.<\/p>\n<p>You can find this new reporting section in Re:amaze Reports within each staff member&#8217;s profile. Staff Reporting is only available in the Re:amaze Plus plan. If you would like to add this to your account, please contact us at support@reamaze.com!<\/p>\n<p><img decoding=\"async\" class=\"alignleft size-full wp-image-3882 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/07\/Screen-Shot-2019-07-15-at-4.18.17-PM.png\" alt=\"\" width=\"2556\" height=\"1390\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/07\/Screen-Shot-2019-07-15-at-4.18.17-PM.png 2556w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/07\/Screen-Shot-2019-07-15-at-4.18.17-PM-300x163.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/07\/Screen-Shot-2019-07-15-at-4.18.17-PM-768x418.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/07\/Screen-Shot-2019-07-15-at-4.18.17-PM-1024x557.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/07\/Screen-Shot-2019-07-15-at-4.18.17-PM-1200x653.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 2556px; --smush-placeholder-aspect-ratio: 2556\/1390;\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can now obtain a quick at-a-glance report on the manual actions your staff members are taking on conversations such as manual conversation resolutions, manually archived conversations, conversations that have been manually reassigned, conversations that have been manually moved to another channel, and also how many reminders have been set in a particular brand, channel, &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/reamaze-staff-reports-now-gives-you-staffs-action-insights\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Re:amaze Staff Reports Now Gives You Staffs&#8217; Action Insights&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":3882,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-3881","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Re:amaze Staff Reports Now Gives You Staffs&#039; Action Insights - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/reamaze-staff-reports-now-gives-you-staffs-action-insights\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Re:amaze Staff Reports Now Gives You Staffs&#039; Action Insights - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"You can now obtain a quick at-a-glance report on the manual actions your staff members are taking on conversations such as manual conversation resolutions, manually archived conversations, conversations that have been manually reassigned, conversations that have been manually moved to another channel, and also how many reminders have been set in a particular brand, channel, &hellip; Continue reading &quot;Re:amaze Staff Reports Now Gives You Staffs&#8217; Action Insights&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/reamaze-staff-reports-now-gives-you-staffs-action-insights\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2019-07-15T23:53:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/07\/Screen-Shot-2019-07-15-at-4.18.17-PM.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2556\" \/>\n\t<meta property=\"og:image:height\" content=\"1390\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"David\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/reamaze-staff-reports-now-gives-you-staffs-action-insights\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/reamaze-staff-reports-now-gives-you-staffs-action-insights\/\"},\"author\":{\"name\":\"David\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e\"},\"headline\":\"Re:amaze Staff Reports Now Gives You Staffs&#8217; 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