{"id":3720,"date":"2019-05-20T23:03:40","date_gmt":"2019-05-20T23:03:40","guid":{"rendered":"https:\/\/blog.reamaze.com\/?p=3720"},"modified":"2019-05-20T23:04:12","modified_gmt":"2019-05-20T23:04:12","slug":"quality-of-life-improvements-to-reamaze-ui-and-ux","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/","title":{"rendered":"Quality of Life Improvements to Re:amaze UI and UX"},"content":{"rendered":"<p>If you haven&#8217;t noticed already, we&#8217;ve made several major changes to the Re:amaze dashboard to improve your quality of life when it comes to using Re:amaze on a daily basis.<\/p>\n<p>Focusing on your moment-to-moment usage of the Re:amaze dashboard means adding more customizable options, quicker UI refreshes, and sticky selections across our UI. In the coming months, you can expect further updates that will enhance your quality of life and expand the ability for you to make the dashboard your own.<\/p>\n<p>Let&#8217;s go over the recent changes.<\/p>\n<p><strong>Collapsible Menus<\/strong><\/p>\n<p>You can now collapse all filtered menu items\u00a0on the left hand side of your Re:amaze dashboard to make room or focus on the filters that you care most about. These collapsed menus are sticky and will be unique to your account and browser.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-3721 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.38.28-PM.png\" alt=\"\" width=\"2556\" height=\"1384\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.38.28-PM.png 2556w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.38.28-PM-300x162.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.38.28-PM-768x416.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.38.28-PM-1024x554.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.38.28-PM-1200x650.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 2556px; --smush-placeholder-aspect-ratio: 2556\/1384;\" \/><\/p>\n<p><strong>Online Staff Indicator<\/strong><\/p>\n<p>It&#8217;s sometimes important to know who&#8217;s online so you can reach out for help or assign to the most available staff member. You can now see which agents in your team are currently logged in and online using the Assignee filter in the main dashboard.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-3727 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-4.01.58-PM-1.png\" alt=\"\" width=\"2554\" height=\"1382\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-4.01.58-PM-1.png 2554w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-4.01.58-PM-1-300x162.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-4.01.58-PM-1-768x416.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-4.01.58-PM-1-1024x554.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-4.01.58-PM-1-1200x649.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 2554px; --smush-placeholder-aspect-ratio: 2554\/1382;\" \/><\/p>\n<p><strong>New Sticky Conversation Header<\/strong><\/p>\n<p>The conversation header where the subject, assignee, tags, reference number, and other viewing staff members live now scrolls with you as you move through a conversation&#8217;s thread, giving you access to important actions wherever you are.<\/p>\n<p>The conversation header has also been reorganized to give you quicker at-a-glance information.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-3723 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.44.36-PM.png\" alt=\"\" width=\"2554\" height=\"1382\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.44.36-PM.png 2554w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.44.36-PM-300x162.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.44.36-PM-768x416.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.44.36-PM-1024x554.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.44.36-PM-1200x649.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 2554px; --smush-placeholder-aspect-ratio: 2554\/1382;\" \/><\/p>\n<p><strong>Hover Over Subject Line<\/strong><\/p>\n<p>Some customers love to write long subject lines! Long subject lines used to be truncated to a point where it&#8217;s unreadable at-a-glance. We&#8217;ve now added an ability for you to hover your mouse over the subject line area to expose the entire subject line even if truncated.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-3724 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.47.27-PM.png\" alt=\"\" width=\"2556\" height=\"1384\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.47.27-PM.png 2556w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.47.27-PM-300x162.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.47.27-PM-768x416.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.47.27-PM-1024x554.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.47.27-PM-1200x650.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 2556px; --smush-placeholder-aspect-ratio: 2556\/1384;\" \/><\/p>\n<p><strong>Autoscroll to Reply Box<\/strong><\/p>\n<p>Re:amaze will now intelligently autoscroll you down to the last read message. If you&#8217;ve read the entire conversation already, Re:amaze will automatically scroll you down to the reply box so you can save a few seconds from having to scroll all the way to the bottom!<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-3725 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.50.39-PM.png\" alt=\"\" width=\"2556\" height=\"1384\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.50.39-PM.png 2556w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.50.39-PM-300x162.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.50.39-PM-768x416.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.50.39-PM-1024x554.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-3.50.39-PM-1200x650.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 2556px; --smush-placeholder-aspect-ratio: 2556\/1384;\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you haven&#8217;t noticed already, we&#8217;ve made several major changes to the Re:amaze dashboard to improve your quality of life when it comes to using Re:amaze on a daily basis. Focusing on your moment-to-moment usage of the Re:amaze dashboard means adding more customizable options, quicker UI refreshes, and sticky selections across our UI. In the &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Quality of Life Improvements to Re:amaze UI and UX&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":3730,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-3720","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Quality of Life Improvements to Re:amaze UI and UX - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quality of Life Improvements to Re:amaze UI and UX - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"If you haven&#8217;t noticed already, we&#8217;ve made several major changes to the Re:amaze dashboard to improve your quality of life when it comes to using Re:amaze on a daily basis. Focusing on your moment-to-moment usage of the Re:amaze dashboard means adding more customizable options, quicker UI refreshes, and sticky selections across our UI. In the &hellip; Continue reading &quot;Quality of Life Improvements to Re:amaze UI and UX&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2019-05-20T23:03:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-05-20T23:04:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-4.07.11-PM.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2556\" \/>\n\t<meta property=\"og:image:height\" content=\"1384\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"David\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/\"},\"author\":{\"name\":\"David\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e\"},\"headline\":\"Quality of Life Improvements to Re:amaze UI and UX\",\"datePublished\":\"2019-05-20T23:03:40+00:00\",\"dateModified\":\"2019-05-20T23:04:12+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/\"},\"wordCount\":351,\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-4.07.11-PM.png\",\"articleSection\":[\"Feature Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/\",\"url\":\"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/\",\"name\":\"Quality of Life Improvements to Re:amaze UI and UX - Re:amaze Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-4.07.11-PM.png\",\"datePublished\":\"2019-05-20T23:03:40+00:00\",\"dateModified\":\"2019-05-20T23:04:12+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/#primaryimage\",\"url\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-4.07.11-PM.png\",\"contentUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/05\/Screen-Shot-2019-05-20-at-4.07.11-PM.png\",\"width\":2556,\"height\":1384},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/quality-of-life-improvements-to-reamaze-ui-and-ux\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.reamaze.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Feature Updates\",\"item\":\"https:\/\/www.reamaze.com\/blog\/topics\/feature-updates\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Quality of Life Improvements to Re:amaze UI and UX\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\",\"url\":\"https:\/\/www.reamaze.com\/blog\/\",\"name\":\"Re:amaze Blog\",\"description\":\"Better Conversations. 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