{"id":3495,"date":"2019-04-12T18:00:35","date_gmt":"2019-04-12T18:00:35","guid":{"rendered":"https:\/\/blog.reamaze.com\/?p=3495"},"modified":"2019-05-07T18:07:30","modified_gmt":"2019-05-07T18:07:30","slug":"new-me-filter-for-reamaze","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/","title":{"rendered":"New &#8220;Me&#8221; Filter for Re:amaze"},"content":{"rendered":"<p>The new &#8220;Me&#8221; filter is designed to make conversations related to your activities\u00a0easier to find and much more relevant in the context of interacting with customers.<\/p>\n<p>With this new filter, Re:amaze has made conversations pertaining to yourself much more accessible. Within the &#8220;Me&#8221; filter, there are sub-filters (similar to the main filters) that you can use to view the conversations of your choice.<\/p>\n<p>The core filters include:<\/p>\n<ul>\n<li>Me: Showing\u00a0unresolved conversations, sorted by waiting time.<\/li>\n<li>All: All conversations related to you.<\/li>\n<li>Subscribed:\u00a0Showing unresolved conversations from channels that you are\u00a0subscribed<a href=\"https:\/\/reamaze.reamaze.com\/admin\/settings\/channel_notifications\"> to<\/a>.<\/li>\n<li>Participating:\u00a0Showing unresolved conversations in which you are a participant, a follower, or the assigned staff.<\/li>\n<li>On-Hold:\u00a0Showing conversations you have on hold with a reminder set.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-3504 lazyload\" data-src=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-02-at-3.34.54-PM.png\" alt=\"\" width=\"2050\" height=\"988\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-02-at-3.34.54-PM.png 2050w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-02-at-3.34.54-PM-300x145.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-02-at-3.34.54-PM-768x370.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-02-at-3.34.54-PM-1024x494.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/Screen-Shot-2019-04-02-at-3.34.54-PM-1200x578.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 2050px; --smush-placeholder-aspect-ratio: 2050\/988;\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The new &#8220;Me&#8221; filter is designed to make conversations related to your activities\u00a0easier to find and much more relevant in the context of interacting with customers. With this new filter, Re:amaze has made conversations pertaining to yourself much more accessible. Within the &#8220;Me&#8221; filter, there are sub-filters (similar to the main filters) that you can &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;New &#8220;Me&#8221; Filter for Re:amaze&#8221;<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":3611,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-3495","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New &quot;Me&quot; Filter for Re:amaze - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New &quot;Me&quot; Filter for Re:amaze - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"The new &#8220;Me&#8221; filter is designed to make conversations related to your activities\u00a0easier to find and much more relevant in the context of interacting with customers. With this new filter, Re:amaze has made conversations pertaining to yourself much more accessible. Within the &#8220;Me&#8221; filter, there are sub-filters (similar to the main filters) that you can &hellip; Continue reading &quot;New &#8220;Me&#8221; Filter for Re:amaze&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2019-04-12T18:00:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-05-07T18:07:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"553\" \/>\n\t<meta property=\"og:image:height\" content=\"107\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Michelle Lam\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Michelle Lam\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/\"},\"author\":{\"name\":\"Michelle Lam\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/efd07562a1dba7f1833517c7b5333f07\"},\"headline\":\"New &#8220;Me&#8221; Filter for Re:amaze\",\"datePublished\":\"2019-04-12T18:00:35+00:00\",\"dateModified\":\"2019-05-07T18:07:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/\"},\"wordCount\":127,\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"articleSection\":[\"Feature Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/\",\"url\":\"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/\",\"name\":\"New \\\"Me\\\" Filter for Re:amaze - Re:amaze Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"datePublished\":\"2019-04-12T18:00:35+00:00\",\"dateModified\":\"2019-05-07T18:07:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/#primaryimage\",\"url\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"contentUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"width\":553,\"height\":107},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/new-me-filter-for-reamaze\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.reamaze.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Feature Updates\",\"item\":\"https:\/\/www.reamaze.com\/blog\/topics\/feature-updates\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"New &#8220;Me&#8221; Filter for Re:amaze\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\",\"url\":\"https:\/\/www.reamaze.com\/blog\/\",\"name\":\"Re:amaze Blog\",\"description\":\"Better Conversations. 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