{"id":3039,"date":"2018-05-25T00:49:14","date_gmt":"2018-05-25T00:49:14","guid":{"rendered":"http:\/\/blog.reamaze.com\/?p=3039"},"modified":"2018-05-25T20:50:41","modified_gmt":"2018-05-25T20:50:41","slug":"reamaze-features-you-mightve-missed-31","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/reamaze-features-you-mightve-missed-31\/","title":{"rendered":"Re:amaze Features You Might&#8217;ve Missed #31"},"content":{"rendered":"<p><img decoding=\"async\" class=\"size-full aligncenter lazyload\" style=\"width: 100%; max-width: 800px;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2018\/05\/WYMHM-PSD-Large.png\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p>Weekly update time! Re:amaze has been undergoing a lot of changes lately and we&#8217;ve got details on each!<\/p>\n<p><strong>Embeddable Builder<\/strong><\/p>\n<p>The updated Embeddable Builder is something you should constantly keep up with. Not only will you be able to take advantage of new features through the Shoutbox\/Chatbox but you&#8217;ll be able to offer your customers a better overall experience as new features get added.<\/p>\n<p style=\"padding-left: 30px;\"><strong>Brand Faces<\/strong>\u00a0&#8211; You can now use custom, non-staff avatars to greet customers interacting with your Shoutbox and Lightbox<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full lazyload\" style=\"width: 100%; max-width: 499px;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2018\/05\/Screen-Shot-2018-05-24-at-4.39.50-PM.png\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><strong>Updated Contact Modes<\/strong>\u00a0&#8211; You can now leverage Office Hours to change when to ask for name and email.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full lazyload\" style=\"width: 100%; max-width: 499px;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2018\/05\/Screen-Shot-2018-05-24-at-4.38.13-PM.png\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><strong>New Shoutbox Hub<\/strong>\u00a0&#8211; The ability to set a home screen experience using different apps\u00a0for your Re:amaze Chat experience. The first app\u00a0available now is the FAQ. Re:amaze will soon support other apps for your Hub so stay tuned!<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full lazyload\" style=\"width: 100%; max-width: 499px;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2018\/05\/Screen-Shot-2018-05-24-at-4.36.23-PM.png\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><strong>Satisfaction Survey Sent Event Notifications<\/strong><\/p>\n<p>Re:amaze will now show an event entry for surveys that have been sent for a particular resolved and\/or archived conversation.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full lazyload\" style=\"width: 100%; max-width: 538px;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2018\/05\/3978811255-Screen-Shot-2018-05-24-at-9.51.47-AM.png\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><strong>Connected External Contact Form<\/strong><\/p>\n<p>You can now re-link the contact form that lives on your Re:amaze FAQ to an existing Re:amaze powered contact form.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full lazyload\" style=\"width: 100%; max-width: 980px;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2018\/05\/Screen-Shot-2018-05-24-at-5.34.13-PM.png\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full lazyload\" style=\"width: 100%; max-width: 1278px;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2018\/05\/Screen-Shot-2018-05-24-at-5.35.12-PM.png\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><strong>Live Dashboard User City Location<\/strong><\/p>\n<p>The Live Dashboard will now show a user&#8217;s city location directly without having to access the customer profile.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full lazyload\" style=\"width: 100%; max-width: 1276px;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2018\/05\/Screen-Shot-2018-05-24-at-5.41.10-PM.png\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Weekly update time! Re:amaze has been undergoing a lot of changes lately and we&#8217;ve got details on each! Embeddable Builder The updated Embeddable Builder is something you should constantly keep up with. Not only will you be able to take advantage of new features through the Shoutbox\/Chatbox but you&#8217;ll be able to offer your customers &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/reamaze-features-you-mightve-missed-31\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Re:amaze Features You Might&#8217;ve Missed #31&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":3611,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-3039","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Re:amaze Features You Might&#039;ve Missed #31 - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/reamaze-features-you-mightve-missed-31\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Re:amaze Features You Might&#039;ve Missed #31 - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"Weekly update time! Re:amaze has been undergoing a lot of changes lately and we&#8217;ve got details on each! Embeddable Builder The updated Embeddable Builder is something you should constantly keep up with. 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