{"id":2791,"date":"2017-09-26T21:35:57","date_gmt":"2017-09-26T21:35:57","guid":{"rendered":"http:\/\/blog.reamaze.com\/?p=2791"},"modified":"2017-09-26T21:53:16","modified_gmt":"2017-09-26T21:53:16","slug":"welcome-to-the-new-reamaze-dashboard","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/","title":{"rendered":"Welcome to the New Reamaze Dashboard"},"content":{"rendered":"<p>Remember when we got new shoes last year? It was almost <a href=\"http:\/\/blog.reamaze.com\/2016\/09\/22\/new-shoes\/\">exactly a year ago<\/a> when we introduced the new Reamaze dashboard and its new colors.<\/p>\n<p>Reamaze has grown rapidly in the past year and we&#8217;re now\u00a0serving millions of conversations monthly. Outside of performance and stability optimizations, there are two things we learned during our rapid growth that are crucial to an extraordinary experience: ease of navigation and high readability.<\/p>\n<p><strong>An Airier Palette<\/strong><\/p>\n<p>We&#8217;ve optimized the Reamaze dashboard by reducing high-contrast components and brightening the entire UI so your eyes can scan through textual content more efficiently. Combined with changes to spacing, subtle font scaling, and animated actions, the new dashboard should be a place where you won&#8217;t mind spending a few hours in every day!<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full lazyload\" style=\"width: 100%; max-width: 1112px;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/09\/Screen-Shot-2017-09-25-at-1.22.59-PM.png\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p>You&#8217;ll also find brand new menus and buttons laid across the user interface to accommodate the airer design philosophy. These elements now lay flatter against the UI to bring more focus onto the action that&#8217;s about to take place.<\/p>\n<p><strong>More Alertness<\/strong><\/p>\n<p>Reamaze will now show you conversation statuses at\u00a0the top left hand corner. Now you won&#8217;t mix up\u00a0a resolved conversation from an unresolved conversation. Conversations that are on-hold (reminder active) and archived will also be represented by their own respective color icons.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full lazyload\" style=\"width: 100%; max-width: 1131px;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/09\/Screen-Shot-2017-09-25-at-4.12.24-PM.png\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p>In addition, Reamaze now supports IP-based location and timezone information to help you better authenticate and service customers. You can also start a new conversation or view a customer&#8217;s various other identities on the customer&#8217;s profile card.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full lazyload\" style=\"width: 100%; max-width: 443px;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/09\/Screen-Shot-2017-09-25-at-12.44.35-PM.png\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><strong>Mobile App Update<\/strong><\/p>\n<p>The new design carries over to the Reamaze mobile app as well!<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full lazyload\" style=\"width: 100%; max-width: 350px;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/09\/IMG_4599.png\" alt=\"\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p>Enjoy!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Remember when we got new shoes last year? It was almost exactly a year ago when we introduced the new Reamaze dashboard and its new colors. Reamaze has grown rapidly in the past year and we&#8217;re now\u00a0serving millions of conversations monthly. Outside of performance and stability optimizations, there are two things we learned during our &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Welcome to the New Reamaze Dashboard&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":3611,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-2791","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Welcome to the New Reamaze Dashboard - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Welcome to the New Reamaze Dashboard - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"Remember when we got new shoes last year? It was almost exactly a year ago when we introduced the new Reamaze dashboard and its new colors. Reamaze has grown rapidly in the past year and we&#8217;re now\u00a0serving millions of conversations monthly. Outside of performance and stability optimizations, there are two things we learned during our &hellip; Continue reading &quot;Welcome to the New Reamaze Dashboard&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2017-09-26T21:35:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-09-26T21:53:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"553\" \/>\n\t<meta property=\"og:image:height\" content=\"107\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"David\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/\"},\"author\":{\"name\":\"David\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e\"},\"headline\":\"Welcome to the New Reamaze Dashboard\",\"datePublished\":\"2017-09-26T21:35:57+00:00\",\"dateModified\":\"2017-09-26T21:53:16+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/\"},\"wordCount\":270,\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"articleSection\":[\"Feature Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/\",\"url\":\"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/\",\"name\":\"Welcome to the New Reamaze Dashboard - Re:amaze Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"datePublished\":\"2017-09-26T21:35:57+00:00\",\"dateModified\":\"2017-09-26T21:53:16+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/#primaryimage\",\"url\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"contentUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"width\":553,\"height\":107},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/welcome-to-the-new-reamaze-dashboard\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.reamaze.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Feature Updates\",\"item\":\"https:\/\/www.reamaze.com\/blog\/topics\/feature-updates\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Welcome to the New Reamaze Dashboard\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\",\"url\":\"https:\/\/www.reamaze.com\/blog\/\",\"name\":\"Re:amaze Blog\",\"description\":\"Better Conversations. 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