{"id":2381,"date":"2017-01-19T19:41:38","date_gmt":"2017-01-19T19:41:38","guid":{"rendered":"http:\/\/blog.reamaze.com\/?p=2381"},"modified":"2017-01-19T19:41:38","modified_gmt":"2017-01-19T19:41:38","slug":"live-chat-office-hours","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/","title":{"rendered":"Live Chat Office Hours!"},"content":{"rendered":"<p>Reamaze live chat now supports personal office hours! If you manage a team of live chat agents or are on a team of live chat agents, managing everyone&#8217;s office hours can be a bit challenging. Live chat office hours allow you to set your own time and availability.<\/p>\n<p>Once you set your chat hours, you&#8217;ll no longer need to worry about turning off live chat when you leave for work. It&#8217;s literally &#8220;set it and forget it!&#8221;<\/p>\n<p>Chat hours refresh automatically as well. If you&#8217;re toggled on but are outside of your available hours, a yellow icon will illuminate. If you&#8217;re toggle on and are within your available hours, a green icon will illuminate. If you&#8217;re toggled off, the white icon will illuminate.<\/p>\n<p>Go ahead and give it a shot!<\/p>\n<p><img decoding=\"async\" width=\"1193\" height=\"782\" class=\"aligncenter size-full wp-image-2382 lazyload\" style=\"--smush-placeholder-width: 1193px; --smush-placeholder-aspect-ratio: 1193\/782;border: 1px solid black;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/01\/Screen-Shot-2017-01-19-at-9.09.05-AM.png\" alt=\"\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/01\/Screen-Shot-2017-01-19-at-9.09.05-AM.png 1193w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/01\/Screen-Shot-2017-01-19-at-9.09.05-AM-300x197.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/01\/Screen-Shot-2017-01-19-at-9.09.05-AM-768x503.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/01\/Screen-Shot-2017-01-19-at-9.09.05-AM-1024x671.png 1024w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><img decoding=\"async\" width=\"1192\" height=\"779\" class=\"aligncenter size-full wp-image-2383 lazyload\" style=\"--smush-placeholder-width: 1192px; --smush-placeholder-aspect-ratio: 1192\/779;border: 1px solid black;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/01\/Screen-Shot-2017-01-19-at-9.10.07-AM.png\" alt=\"\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/01\/Screen-Shot-2017-01-19-at-9.10.07-AM.png 1192w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/01\/Screen-Shot-2017-01-19-at-9.10.07-AM-300x196.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/01\/Screen-Shot-2017-01-19-at-9.10.07-AM-768x502.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/01\/Screen-Shot-2017-01-19-at-9.10.07-AM-1024x669.png 1024w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><img decoding=\"async\" width=\"1193\" height=\"783\" class=\"aligncenter size-full wp-image-2384 lazyload\" style=\"--smush-placeholder-width: 1193px; --smush-placeholder-aspect-ratio: 1193\/783;border: 1px solid black;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/01\/Screen-Shot-2017-01-19-at-9.10.29-AM.png\" alt=\"\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/01\/Screen-Shot-2017-01-19-at-9.10.29-AM.png 1193w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/01\/Screen-Shot-2017-01-19-at-9.10.29-AM-300x197.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/01\/Screen-Shot-2017-01-19-at-9.10.29-AM-768x504.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2017\/01\/Screen-Shot-2017-01-19-at-9.10.29-AM-1024x672.png 1024w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reamaze live chat now supports personal office hours! If you manage a team of live chat agents or are on a team of live chat agents, managing everyone&#8217;s office hours can be a bit challenging. Live chat office hours allow you to set your own time and availability. Once you set your chat hours, you&#8217;ll &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Live Chat Office Hours!&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":3611,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-2381","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Live Chat Office Hours! - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Live Chat Office Hours! - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"Reamaze live chat now supports personal office hours! If you manage a team of live chat agents or are on a team of live chat agents, managing everyone&#8217;s office hours can be a bit challenging. Live chat office hours allow you to set your own time and availability. Once you set your chat hours, you&#8217;ll &hellip; Continue reading &quot;Live Chat Office Hours!&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2017-01-19T19:41:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"553\" \/>\n\t<meta property=\"og:image:height\" content=\"107\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"David\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/\"},\"author\":{\"name\":\"David\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e\"},\"headline\":\"Live Chat Office Hours!\",\"datePublished\":\"2017-01-19T19:41:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/\"},\"wordCount\":134,\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"articleSection\":[\"Feature Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/\",\"url\":\"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/\",\"name\":\"Live Chat Office Hours! - Re:amaze Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"datePublished\":\"2017-01-19T19:41:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/#primaryimage\",\"url\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"contentUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"width\":553,\"height\":107},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.reamaze.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Feature Updates\",\"item\":\"https:\/\/www.reamaze.com\/blog\/topics\/feature-updates\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Live Chat Office Hours!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\",\"url\":\"https:\/\/www.reamaze.com\/blog\/\",\"name\":\"Re:amaze Blog\",\"description\":\"Better Conversations. Happier Customers.\",\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.reamaze.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\",\"name\":\"Re:amaze\",\"url\":\"https:\/\/www.reamaze.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/06\/logo.png\",\"contentUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/06\/logo.png\",\"width\":540,\"height\":190,\"caption\":\"Re:amaze\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/reamaze\",\"https:\/\/x.com\/reamaze\",\"https:\/\/www.instagram.com\/reamaze\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e\",\"name\":\"David\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/6d08d5dc396f94db0978b69bded14b89302ec1384550d7c093cb496967c27962?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/6d08d5dc396f94db0978b69bded14b89302ec1384550d7c093cb496967c27962?s=96&d=mm&r=g\",\"caption\":\"David\"},\"url\":\"https:\/\/www.reamaze.com\/blog\/author\/david\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Live Chat Office Hours! - Re:amaze Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/","og_locale":"en_US","og_type":"article","og_title":"Live Chat Office Hours! - Re:amaze Blog","og_description":"Reamaze live chat now supports personal office hours! If you manage a team of live chat agents or are on a team of live chat agents, managing everyone&#8217;s office hours can be a bit challenging. Live chat office hours allow you to set your own time and availability. Once you set your chat hours, you&#8217;ll &hellip; Continue reading \"Live Chat Office Hours!\"","og_url":"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/","og_site_name":"Re:amaze Blog","article_publisher":"https:\/\/www.facebook.com\/reamaze","article_published_time":"2017-01-19T19:41:38+00:00","og_image":[{"width":553,"height":107,"url":"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png","type":"image\/png"}],"author":"David","twitter_card":"summary_large_image","twitter_creator":"@reamaze","twitter_site":"@reamaze","twitter_misc":{"Written by":"David","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/#article","isPartOf":{"@id":"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/"},"author":{"name":"David","@id":"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e"},"headline":"Live Chat Office Hours!","datePublished":"2017-01-19T19:41:38+00:00","mainEntityOfPage":{"@id":"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/"},"wordCount":134,"publisher":{"@id":"https:\/\/www.reamaze.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png","articleSection":["Feature Updates"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/","url":"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/","name":"Live Chat Office Hours! - Re:amaze Blog","isPartOf":{"@id":"https:\/\/www.reamaze.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/#primaryimage"},"image":{"@id":"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png","datePublished":"2017-01-19T19:41:38+00:00","breadcrumb":{"@id":"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/#primaryimage","url":"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png","contentUrl":"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png","width":553,"height":107},{"@type":"BreadcrumbList","@id":"https:\/\/www.reamaze.com\/blog\/live-chat-office-hours\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.reamaze.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Feature Updates","item":"https:\/\/www.reamaze.com\/blog\/topics\/feature-updates\/"},{"@type":"ListItem","position":3,"name":"Live Chat Office Hours!"}]},{"@type":"WebSite","@id":"https:\/\/www.reamaze.com\/blog\/#website","url":"https:\/\/www.reamaze.com\/blog\/","name":"Re:amaze Blog","description":"Better Conversations. Happier Customers.","publisher":{"@id":"https:\/\/www.reamaze.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.reamaze.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.reamaze.com\/blog\/#organization","name":"Re:amaze","url":"https:\/\/www.reamaze.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.reamaze.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/06\/logo.png","contentUrl":"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/06\/logo.png","width":540,"height":190,"caption":"Re:amaze"},"image":{"@id":"https:\/\/www.reamaze.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/reamaze","https:\/\/x.com\/reamaze","https:\/\/www.instagram.com\/reamaze"]},{"@type":"Person","@id":"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e","name":"David","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/6d08d5dc396f94db0978b69bded14b89302ec1384550d7c093cb496967c27962?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6d08d5dc396f94db0978b69bded14b89302ec1384550d7c093cb496967c27962?s=96&d=mm&r=g","caption":"David"},"url":"https:\/\/www.reamaze.com\/blog\/author\/david\/"}]}},"modified_by":"David","_links":{"self":[{"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/posts\/2381","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/comments?post=2381"}],"version-history":[{"count":1,"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/posts\/2381\/revisions"}],"predecessor-version":[{"id":2385,"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/posts\/2381\/revisions\/2385"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/media\/3611"}],"wp:attachment":[{"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/media?parent=2381"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/categories?post=2381"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/tags?post=2381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}