{"id":2276,"date":"2016-11-01T22:00:32","date_gmt":"2016-11-01T22:00:32","guid":{"rendered":"http:\/\/blog.reamaze.com\/?p=2276"},"modified":"2017-10-11T06:33:58","modified_gmt":"2017-10-11T06:33:58","slug":"what-you-mightve-missed-7","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/","title":{"rendered":"What You Might&#8217;ve Missed #7"},"content":{"rendered":"<p>Incoming! This is the 7th issue for &#8220;What You Might&#8217;ve Missed&#8221;. It&#8217;s quickly becoming one of our favorites as it often highlights updates we&#8217;ve been working on in the background based on your continued feedback.<\/p>\n<p>Here are the latest changes to your favorite Reamaze features:<\/p>\n<p><strong>New conversation merge UI<\/strong><\/p>\n<p>The conversation merge feature came online a few months ago and is currently one of the top used message management features! We&#8217;ve gathered some feedback that it can be confusing when two conversations with the same subject line are being merged together. The update now shows the last message date and whether or not the conversation has a reminder in place. Hopefully this will make things much more clear.<\/p>\n<p><img decoding=\"async\" width=\"1405\" height=\"776\" class=\"aligncenter size-full wp-image-2277 lazyload\" style=\"--smush-placeholder-width: 1405px; --smush-placeholder-aspect-ratio: 1405\/776;border: 1px solid black;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-11.06.18-AM.png\" alt=\"\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-11.06.18-AM.png 1405w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-11.06.18-AM-300x166.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-11.06.18-AM-768x424.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-11.06.18-AM-1024x566.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-11.06.18-AM-1200x663.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><strong>Reminders now support specific times in local timezone!<\/strong><\/p>\n<p>We announced conversation reminders roughly <a href=\"http:\/\/blog.reamaze.com\/2016\/10\/18\/conversation-reminders\/\">two weeks ago<\/a> and already seeing a high adoption rate. A recurring recommendation is to add specific time for the reminder to come in on that specific date. We&#8217;ve also updated the reminder tool to support your local timezone when making a selection.<\/p>\n<p><img decoding=\"async\" width=\"887\" height=\"534\" class=\"aligncenter size-full wp-image-2278 lazyload\" style=\"--smush-placeholder-width: 887px; --smush-placeholder-aspect-ratio: 887\/534;border: 1px solid black;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-2.46.18-PM.png\" alt=\"\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-2.46.18-PM.png 887w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-2.46.18-PM-300x181.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-2.46.18-PM-768x462.png 768w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><strong>KB navigation now supports prev\/next<\/strong><\/p>\n<p>Have a series of articles within a topic? We now support the ability to move on to the next article or previous article natively in your public site.<\/p>\n<p><img decoding=\"async\" width=\"996\" height=\"702\" class=\"aligncenter size-full wp-image-2279 lazyload\" style=\"--smush-placeholder-width: 996px; --smush-placeholder-aspect-ratio: 996\/702;border: 1px solid black;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-2.51.49-PM.png\" alt=\"\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-2.51.49-PM.png 996w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-2.51.49-PM-300x211.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-2.51.49-PM-768x541.png 768w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><strong>Exportable appreciations CSV<\/strong><\/p>\n<p>You can now export your appreciations report as a csv file from your Reamaze dashboard. The csv report will include things like the customer name, the timestamp, and the actual message appreciated.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-2280 lazyload\" style=\"--smush-placeholder-width: 1161px; --smush-placeholder-aspect-ratio: 1161\/774;border: 1px solid black;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-2.56.55-PM.png\" alt=\"\" width=\"1161\" height=\"774\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-2.56.55-PM.png 1161w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-2.56.55-PM-300x200.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-2.56.55-PM-768x512.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/11\/Screen-Shot-2016-11-01-at-2.56.55-PM-1024x683.png 1024w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p>Enjoy the updates and let us know if you have any further feedback!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incoming! This is the 7th issue for &#8220;What You Might&#8217;ve Missed&#8221;. It&#8217;s quickly becoming one of our favorites as it often highlights updates we&#8217;ve been working on in the background based on your continued feedback. Here are the latest changes to your favorite Reamaze features: New conversation merge UI The conversation merge feature came online &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;What You Might&#8217;ve Missed #7&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":3611,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-2276","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What You Might&#039;ve Missed #7 - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What You Might&#039;ve Missed #7 - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"Incoming! This is the 7th issue for &#8220;What You Might&#8217;ve Missed&#8221;. It&#8217;s quickly becoming one of our favorites as it often highlights updates we&#8217;ve been working on in the background based on your continued feedback. Here are the latest changes to your favorite Reamaze features: New conversation merge UI The conversation merge feature came online &hellip; Continue reading &quot;What You Might&#8217;ve Missed #7&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2016-11-01T22:00:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-10-11T06:33:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"553\" \/>\n\t<meta property=\"og:image:height\" content=\"107\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"David\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/\"},\"author\":{\"name\":\"David\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e\"},\"headline\":\"What You Might&#8217;ve Missed #7\",\"datePublished\":\"2016-11-01T22:00:32+00:00\",\"dateModified\":\"2017-10-11T06:33:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/\"},\"wordCount\":260,\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"articleSection\":[\"Feature Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/\",\"url\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/\",\"name\":\"What You Might've Missed #7 - Re:amaze Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"datePublished\":\"2016-11-01T22:00:32+00:00\",\"dateModified\":\"2017-10-11T06:33:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/#primaryimage\",\"url\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"contentUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"width\":553,\"height\":107},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-7\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.reamaze.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Feature Updates\",\"item\":\"https:\/\/www.reamaze.com\/blog\/topics\/feature-updates\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"What You Might&#8217;ve Missed #7\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\",\"url\":\"https:\/\/www.reamaze.com\/blog\/\",\"name\":\"Re:amaze Blog\",\"description\":\"Better Conversations. 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