{"id":2200,"date":"2016-09-29T18:05:11","date_gmt":"2016-09-29T18:05:11","guid":{"rendered":"http:\/\/blog.reamaze.com\/?p=2200"},"modified":"2017-10-11T06:32:51","modified_gmt":"2017-10-11T06:32:51","slug":"what-you-mightve-missed-6","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/","title":{"rendered":"What You Might&#8217;ve Missed #6"},"content":{"rendered":"<p>Issue #6!<\/p>\n<p>There are some new updates in your Reamaze dashboard based on your feedback. Let&#8217;s go through a few of them \ud83d\ude42<\/p>\n<p><strong>New Reporting Features<\/strong><\/p>\n<p>Reamaze reports now feature new graph UI along with legends and clearly labeled y-axis for easier navigation and comparison metrics.\u00a0A new channel filter for live chat now shows metrics for live chat. At-a-glance reports now show more detailed numbers on a daily, weekly, and monthly schedule.<\/p>\n<p><img decoding=\"async\" width=\"1830\" height=\"1120\" class=\"aligncenter size-full wp-image-2202 lazyload\" style=\"--smush-placeholder-width: 1830px; --smush-placeholder-aspect-ratio: 1830\/1120;border: 1px solid black;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-28-at-11.51.55-PM.png\" alt=\"\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-28-at-11.51.55-PM.png 1830w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-28-at-11.51.55-PM-300x184.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-28-at-11.51.55-PM-768x470.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-28-at-11.51.55-PM-1024x627.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-28-at-11.51.55-PM-1200x734.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><img decoding=\"async\" width=\"1872\" height=\"964\" class=\"aligncenter size-full wp-image-2203 lazyload\" style=\"--smush-placeholder-width: 1872px; --smush-placeholder-aspect-ratio: 1872\/964;border: 1px solid black;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-28-at-11.16.28-PM.png\" alt=\"\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-28-at-11.16.28-PM.png 1872w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-28-at-11.16.28-PM-300x154.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-28-at-11.16.28-PM-768x395.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-28-at-11.16.28-PM-1024x527.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-28-at-11.16.28-PM-1200x618.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><img decoding=\"async\" width=\"1501\" height=\"1017\" class=\"aligncenter size-full wp-image-2205 lazyload\" style=\"--smush-placeholder-width: 1501px; --smush-placeholder-aspect-ratio: 1501\/1017;border: 1px solid black;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.25.39-AM.png\" alt=\"\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.25.39-AM.png 1501w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.25.39-AM-300x203.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.25.39-AM-768x520.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.25.39-AM-1024x694.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.25.39-AM-1200x813.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><strong>Live Chat\u00a0Updates<\/strong><\/p>\n<p>Customers can now use enter-to-send commands in the live chat modal. They can also minimize the chat without losing the current chat session simply by clicking on the &#8220;x&#8221; icon.<\/p>\n<p><img decoding=\"async\" width=\"781\" height=\"870\" class=\"aligncenter size-full wp-image-2207 lazyload\" style=\"--smush-placeholder-width: 781px; --smush-placeholder-aspect-ratio: 781\/870;border: 1px solid black;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.32.04-AM.png\" alt=\"\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.32.04-AM.png 781w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.32.04-AM-269x300.png 269w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.32.04-AM-768x856.png 768w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><strong>New Brands and Social Integrations Menus<\/strong><\/p>\n<p><img decoding=\"async\" width=\"1567\" height=\"985\" class=\"aligncenter size-full wp-image-2209 lazyload\" style=\"--smush-placeholder-width: 1567px; --smush-placeholder-aspect-ratio: 1567\/985;border: 1px solid black;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.48.29-AM.png\" alt=\"\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.48.29-AM.png 1567w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.48.29-AM-300x189.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.48.29-AM-768x483.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.48.29-AM-1024x644.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.48.29-AM-1200x754.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><img decoding=\"async\" width=\"1567\" height=\"1069\" class=\"aligncenter size-full wp-image-2210 lazyload\" style=\"--smush-placeholder-width: 1567px; --smush-placeholder-aspect-ratio: 1567\/1069;border: 1px solid black;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.49.18-AM.png\" alt=\"\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.49.18-AM.png 1567w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.49.18-AM-300x205.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.49.18-AM-768x524.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.49.18-AM-1024x699.png 1024w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.49.18-AM-1200x819.png 1200w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><strong>New Conversation Colors<\/strong><\/p>\n<p><img decoding=\"async\" width=\"1124\" height=\"1045\" class=\"aligncenter size-full wp-image-2212 lazyload\" style=\"--smush-placeholder-width: 1124px; --smush-placeholder-aspect-ratio: 1124\/1045;border: 1px solid black;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.59.47-AM.png\" alt=\"\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.59.47-AM.png 1124w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.59.47-AM-300x279.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.59.47-AM-768x714.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-10.59.47-AM-1024x952.png 1024w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n<p><strong>Knowledge Base Sort<\/strong><\/p>\n<p>Your sorted topics are now reflected on the main knowledge base dashboard as well as the sort screen for easier navigation and reference.<\/p>\n<p><img decoding=\"async\" width=\"1176\" height=\"917\" class=\"aligncenter size-full wp-image-2213 lazyload\" style=\"--smush-placeholder-width: 1176px; --smush-placeholder-aspect-ratio: 1176\/917;border: 1px solid black;\" data-src=\"http:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-11.01.37-AM.png\" alt=\"\" data-srcset=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-11.01.37-AM.png 1176w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-11.01.37-AM-300x234.png 300w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-11.01.37-AM-768x599.png 768w, https:\/\/blog.reamaze.com\/wp-content\/uploads\/2016\/09\/Screen-Shot-2016-09-29-at-11.01.37-AM-1024x798.png 1024w\" data-sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Issue #6! There are some new updates in your Reamaze dashboard based on your feedback. Let&#8217;s go through a few of them \ud83d\ude42 New Reporting Features Reamaze reports now feature new graph UI along with legends and clearly labeled y-axis for easier navigation and comparison metrics.\u00a0A new channel filter for live chat now shows metrics &hellip; <a href=\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;What You Might&#8217;ve Missed #6&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":3611,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-2200","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What You Might&#039;ve Missed #6 - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What You Might&#039;ve Missed #6 - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"Issue #6! There are some new updates in your Reamaze dashboard based on your feedback. Let&#8217;s go through a few of them \ud83d\ude42 New Reporting Features Reamaze reports now feature new graph UI along with legends and clearly labeled y-axis for easier navigation and comparison metrics.\u00a0A new channel filter for live chat now shows metrics &hellip; Continue reading &quot;What You Might&#8217;ve Missed #6&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2016-09-29T18:05:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-10-11T06:32:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"553\" \/>\n\t<meta property=\"og:image:height\" content=\"107\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"David\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/\"},\"author\":{\"name\":\"David\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e\"},\"headline\":\"What You Might&#8217;ve Missed #6\",\"datePublished\":\"2016-09-29T18:05:11+00:00\",\"dateModified\":\"2017-10-11T06:32:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/\"},\"wordCount\":143,\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"articleSection\":[\"Feature Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/\",\"url\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/\",\"name\":\"What You Might've Missed #6 - Re:amaze Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"datePublished\":\"2016-09-29T18:05:11+00:00\",\"dateModified\":\"2017-10-11T06:32:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/#primaryimage\",\"url\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"contentUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"width\":553,\"height\":107},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/what-you-mightve-missed-6\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.reamaze.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Feature Updates\",\"item\":\"https:\/\/www.reamaze.com\/blog\/topics\/feature-updates\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"What You Might&#8217;ve Missed #6\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\",\"url\":\"https:\/\/www.reamaze.com\/blog\/\",\"name\":\"Re:amaze Blog\",\"description\":\"Better Conversations. 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