{"id":2179,"date":"2016-09-21T20:10:06","date_gmt":"2016-09-21T20:10:06","guid":{"rendered":"http:\/\/blog.reamaze.com\/?p=2179"},"modified":"2016-09-21T20:11:01","modified_gmt":"2016-09-21T20:11:01","slug":"were-moving-to-medium","status":"publish","type":"post","link":"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/","title":{"rendered":"We’re Moving to Medium!"},"content":{"rendered":"

Okay it’s official… We’re moving to Medium!<\/p>\n

If you’ve been following our blog for the past few years and enjoy the content we put out, you’ll be glad to know that we’re consolidating all non-product related thoughts, ideas, and rants into a platform that’s designed for consumption.<\/p>\n

“Better than sure” is our new publication<\/a> that talks about startup life, growing businesses and cultures, marketing, and most importantly, the world of treating-customers-right.<\/p>\n

<\/a><\/p>\n

We will continue to post core product upgrade here on our most beloved blog but feel free to follow us on Medium so you don’t miss out on other topics and articles.<\/p>\n

So what does the name “Better than sure.” mean?<\/p>\n

For those of you familiar with our philosophies, Reamaze isn’t just about “helping” customers with issues, it’s not just a tool to help “dealing with customer support”. We want you and your customers to enjoy<\/strong><\/em> talking to each other. To do that, we need to go beyond thinking just customer\u00a0support and the tools needed to accomplish the job. Collectively, we need to snap out of a mindset that is simply “sure, I can help you with that”. We need to do better than that. We need to love our customers and embrace their complaints, value them even if they hate us, and stand by their sides even if they don’t know us.<\/p>\n

Ready?\u00a0Make sure to follow our publication<\/a>!<\/p>\n

Team Reamaze<\/p>\n","protected":false},"excerpt":{"rendered":"

Okay it’s official… We’re moving to Medium! If you’ve been following our blog for the past few years and enjoy the content we put out, you’ll be glad to know that we’re consolidating all non-product related thoughts, ideas, and rants into a platform that’s designed for consumption. “Better than sure” is our new publication that … Continue reading “We’re Moving to Medium!”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":3611,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-2179","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feature-updates"],"yoast_head":"\nWe're Moving to Medium! - Re:amaze Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"We're Moving to Medium! - Re:amaze Blog\" \/>\n<meta property=\"og:description\" content=\"Okay it’s official… We’re moving to Medium! If you’ve been following our blog for the past few years and enjoy the content we put out, you’ll be glad to know that we’re consolidating all non-product related thoughts, ideas, and rants into a platform that’s designed for consumption. “Better than sure” is our new publication that … Continue reading "We’re Moving to Medium!"\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/\" \/>\n<meta property=\"og:site_name\" content=\"Re:amaze Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/reamaze\" \/>\n<meta property=\"article:published_time\" content=\"2016-09-21T20:10:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2016-09-21T20:11:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"553\" \/>\n\t<meta property=\"og:image:height\" content=\"107\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"David\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@reamaze\" \/>\n<meta name=\"twitter:site\" content=\"@reamaze\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/\"},\"author\":{\"name\":\"David\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e\"},\"headline\":\"We’re Moving to Medium!\",\"datePublished\":\"2016-09-21T20:10:06+00:00\",\"dateModified\":\"2016-09-21T20:11:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/\"},\"wordCount\":238,\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"articleSection\":[\"Feature Updates\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/\",\"url\":\"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/\",\"name\":\"We're Moving to Medium! - Re:amaze Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"datePublished\":\"2016-09-21T20:10:06+00:00\",\"dateModified\":\"2016-09-21T20:11:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/#primaryimage\",\"url\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"contentUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png\",\"width\":553,\"height\":107},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.reamaze.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Feature Updates\",\"item\":\"https:\/\/www.reamaze.com\/blog\/topics\/feature-updates\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"We’re Moving to Medium!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#website\",\"url\":\"https:\/\/www.reamaze.com\/blog\/\",\"name\":\"Re:amaze Blog\",\"description\":\"Better Conversations. Happier Customers.\",\"publisher\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.reamaze.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#organization\",\"name\":\"Re:amaze\",\"url\":\"https:\/\/www.reamaze.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/06\/logo.png\",\"contentUrl\":\"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/06\/logo.png\",\"width\":540,\"height\":190,\"caption\":\"Re:amaze\"},\"image\":{\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/reamaze\",\"https:\/\/x.com\/reamaze\",\"https:\/\/www.instagram.com\/reamaze\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e\",\"name\":\"David\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/6d08d5dc396f94db0978b69bded14b89302ec1384550d7c093cb496967c27962?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/6d08d5dc396f94db0978b69bded14b89302ec1384550d7c093cb496967c27962?s=96&d=mm&r=g\",\"caption\":\"David\"},\"url\":\"https:\/\/www.reamaze.com\/blog\/author\/david\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"We're Moving to Medium! - Re:amaze Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/","og_locale":"en_US","og_type":"article","og_title":"We're Moving to Medium! - Re:amaze Blog","og_description":"Okay it’s official… We’re moving to Medium! If you’ve been following our blog for the past few years and enjoy the content we put out, you’ll be glad to know that we’re consolidating all non-product related thoughts, ideas, and rants into a platform that’s designed for consumption. “Better than sure” is our new publication that … Continue reading \"We’re Moving to Medium!\"","og_url":"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/","og_site_name":"Re:amaze Blog","article_publisher":"https:\/\/www.facebook.com\/reamaze","article_published_time":"2016-09-21T20:10:06+00:00","article_modified_time":"2016-09-21T20:11:01+00:00","og_image":[{"width":553,"height":107,"url":"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png","type":"image\/png"}],"author":"David","twitter_card":"summary_large_image","twitter_creator":"@reamaze","twitter_site":"@reamaze","twitter_misc":{"Written by":"David","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/#article","isPartOf":{"@id":"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/"},"author":{"name":"David","@id":"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e"},"headline":"We’re Moving to Medium!","datePublished":"2016-09-21T20:10:06+00:00","dateModified":"2016-09-21T20:11:01+00:00","mainEntityOfPage":{"@id":"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/"},"wordCount":238,"publisher":{"@id":"https:\/\/www.reamaze.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png","articleSection":["Feature Updates"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/","url":"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/","name":"We're Moving to Medium! - Re:amaze Blog","isPartOf":{"@id":"https:\/\/www.reamaze.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/#primaryimage"},"image":{"@id":"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png","datePublished":"2016-09-21T20:10:06+00:00","dateModified":"2016-09-21T20:11:01+00:00","breadcrumb":{"@id":"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/#primaryimage","url":"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png","contentUrl":"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2019\/04\/logo.png","width":553,"height":107},{"@type":"BreadcrumbList","@id":"https:\/\/www.reamaze.com\/blog\/were-moving-to-medium\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.reamaze.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Feature Updates","item":"https:\/\/www.reamaze.com\/blog\/topics\/feature-updates\/"},{"@type":"ListItem","position":3,"name":"We’re Moving to Medium!"}]},{"@type":"WebSite","@id":"https:\/\/www.reamaze.com\/blog\/#website","url":"https:\/\/www.reamaze.com\/blog\/","name":"Re:amaze Blog","description":"Better Conversations. Happier Customers.","publisher":{"@id":"https:\/\/www.reamaze.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.reamaze.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.reamaze.com\/blog\/#organization","name":"Re:amaze","url":"https:\/\/www.reamaze.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.reamaze.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/06\/logo.png","contentUrl":"https:\/\/blog.reamaze.com\/wp-content\/uploads\/2023\/06\/logo.png","width":540,"height":190,"caption":"Re:amaze"},"image":{"@id":"https:\/\/www.reamaze.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/reamaze","https:\/\/x.com\/reamaze","https:\/\/www.instagram.com\/reamaze"]},{"@type":"Person","@id":"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/3bffd970e708b17e27bd910fb2ef685e","name":"David","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.reamaze.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/6d08d5dc396f94db0978b69bded14b89302ec1384550d7c093cb496967c27962?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6d08d5dc396f94db0978b69bded14b89302ec1384550d7c093cb496967c27962?s=96&d=mm&r=g","caption":"David"},"url":"https:\/\/www.reamaze.com\/blog\/author\/david\/"}]}},"modified_by":"David","_links":{"self":[{"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/posts\/2179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/comments?post=2179"}],"version-history":[{"count":2,"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/posts\/2179\/revisions"}],"predecessor-version":[{"id":2182,"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/posts\/2179\/revisions\/2182"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/media\/3611"}],"wp:attachment":[{"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/media?parent=2179"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/categories?post=2179"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.reamaze.com\/blog\/wp-json\/wp\/v2\/tags?post=2179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}