Be Notified About Our Book on Customer Support!
The following infographic is comprised of data extracted from our upcoming book "Customer Service Handbook".
We talked to 35 companies, including Stripe, Twilio, and Mailgun, to get a sense of what it takes to run a great customer support organization. While every company is different, there were some trends that we could identify as benchmarks for great customer support.
Whether you're a one person shop or a growing enterprise, great customer service is something you should hang your hat on. See how you stack up.